(Last update, summer 2011)
Qualifications and Skills
Highly motivated problem-solver with 14 years experience using and supporting technology in higher education. Proven ability to complete projects while juggling multiple assignments. Demonstrated experience designing courses and training materials, deploying technology in the classroom, and developing for the web. Experience explaining technical concepts to expert and non-expert audiences, including adult learners and faculty. Thorough knowledge of the ways that emerging technologies, digital archives, intellectual property laws, and strategic initiatives are transforming teaching and research. Excellent oral and written communication skills. Enjoys working independently as well as collaborating in a team environment.
Technical Proficiencies
Mac, Windows, and Linux platforms; mobile devices; SVN
Expert HTML and CSS; basic PHP, Python, Javascript, MySQL, XML
Open-source content management systems (Drupal, Plone, WordPress, Joomla)
Learning management systems (WebCT, Moodle) and plagiarism prevention (Turnitin)
Social Networking and Web 2.0 technologies (Facebook, Twitter, Wikis, Blogs, Forums)
Multimedia (podcasting, iTunes U, Camtasia, Audacity, WIMBA voice tools)
Adobe Creative Suite (Acrobat, Dreamweaver, Illustrator, and Photoshop)
Microsoft Word, Excel, PowerPoint
Adaptive Software (Kurzweil 3000, Dragon Naturally Speaking, ZoomText)
Employment History
UCLA OFFICE OF INFORMATION TECHNOLOGY (2009-present)
Web Developer and Adaptive Technology Consultant
Under Academic Application Services, design and build websites to support research and administrative activities. Under the Disabilities and Computing Program, research and implement web accessibility standards. Evaluate existing sites for accessibility compliance, and advise clients whose sites are in the planning stages. Train students, faculty, and staff on the use of adaptive software and devices.
WEB DESIGNER / WEBMASTER (1997-present )
Freelance (2005-present)
Pacific Ancient and Modern Language Association (2007-present)
UCLA Graduate Students Association (2005-08)
UCLA Department of English Annual Marathon Reading (2000, 2002, 2004, 2005)
UCLA Regents Scholar Society (1997-99)
Designed sites in hand-coded HTML, Dreamweaver templates, and content management systems. Installed and administered web calendars, photo galleries, reservation systems, discussion forums, listservs, and surveys. Wrote and edited copy for websites, including documentation for users. Trained users on how to update sites and deploy available web technologies. Migrated websites, FTP accounts, databases, and email accounts to new web hosts. Portfolio available at <www.heatherwozniak.com/portfolio>
UCLA DEPARTMENT OF ENGLISH (2000-2009 )
Lecturer (2008-09)
Instructor / Teaching Assistant (2000-02, 2003-04, 2007)
Designed and taught 16 courses on British and American literature, including syllabi, lectures, quizzes, essay prompts, exams, and handouts. Held student conferences and assigned grades. Designed course websites and moderated online discussions.
UCLA OFFICE OF INSTRUCTIONAL DEVELOPMENT (2008)
Research Assistant
Prepared 32 nomination reports for Copenhaver Award for Innovation in Teaching with Technology. Interviewed nominees from Asian Languages and Cultures, Chemistry, English, Life Sciences, Linguistics, Near Eastern Languages and Cultures, Psychiatry, Psychology, and Slavic Languages and Literature about their experiences using diverse instructional technology such as WIMBA voice tools, clickers, computer simulations, international blogs, and course websites. Transcribed and edited interviews for website. Wrote articles on campus teaching policies and resources for “Teaching at UCLA” website.
UCLA GRADUATE STUDENTS ASSOCIATION (2008)
Director of Communication
Developed “Communications Policy” to streamline the flow of information within GSA and out to the graduate student community. Edited 2 newsletters, wrote monthly emails, and wrote press releases highlighting GSA programs and initiatives. Implemented professional and unified GSA graphic identity. Delivered reports on my outreach activities and advised on general organizational procedures.
UCLA CENTER FOR DIGITAL HUMANITIES (2004-05)
Instructional Technology Consultant
Led two projects to design websites about campus technology services: “Ecampus Frequently Asked Questions” <www.humnet.ucla.edu/itc/ecampushelp> and “Instructional Technology Resources” <www.humnet.ucla.edu/itc/resources>. Trained faculty and TAs on best practices for teaching with technology and supported use of learning management systems. Researched emerging instructional technologies and prepared reports and training materials. Ran two workshops on “Turnitin and Academic Integrity.” Scanned documents and slides. Prepared audio and video clips for web delivery.
Education
Ph.D. English, University of California, Los Angeles, August 2008
M.A. English, University of California, Los Angeles, March 2003
B.A. English, University of California, Los Angeles, College Honors & Latin Honors, June 1999
Project Portfolio
Online at www.heatherwozniak.com/instructional-technology-portfolio
References available upon request.