Heather Anne Wozniak, Ph.D.


Product owner and technical leader with experience in all phases of the project life cycle, from discovery and design through build and ongoing support. Adept at guiding clients and keeping project teams on task. Excellent communicator and problem-solver, always seeking to optimize the user experience.


Technical Planning, UX Strategy, Content Strategy, Information Architecture, Project Management, Customer Support, Agile/Scrum, Front-end and Back-end Development, SEO, Google Analytics, Accessibility


Drupal, HTML, CSS/SASS, PHP, Node, Javascript, Emulsify, Storybook, Pattern Lab, Zurb Foundation


Git, DDEV, Lando, Pantheon, Amazon Web Services, Tugboat, ZenDesk, FigJam, Coda, Notion, ClickUp, Pivotal Tracker, Wrike, Asana, Trello, Request Tracker, Adobe Creative Suite


Product Owner, OpenScholar (7/2023-present)
Define and prioritize product features based on customer needs and business goals. Lead cross-functional teams in gathering and developing requirements, managing project goals, schedules, resources, and roadmap. Assess product performance and recommend improvements to enhance team productivity and product quality.

Technical Strategist, Four Kitchens / Advomatic (8/2020-7/2023)
Provided technical oversight and strategic planning for Drupal projects and Continuous Care clients. Guided clients from mission-driven organizations to understand business goals and user needs and maximize their website's potential. Led engineering teams. Determined project requirements, wrote build specifications, performed front-end and back-end development, code reviews and QA. Contributed to departmental and company-wide learning and process improvement.

Associate Director of Web Services, University of Washington, College of Arts & Sciences (7/2019-7/2020)
Oversaw support and training services for all College web properties in addition to continuing duties of previous position. Continued to provide leadership for web initiatives and coordinate with marketing and advancement colleagues to achieve College communication objectives.

Assistant Director for Department Web Services, University of Washington, College of Arts & Sciences (7/2015-7/2019)
Managed a website framework serving 31 academic departments and 200+ editors. Provided support, outreach, and training to content editors. Defined scope of service, led site builds, managed relationships with stakeholders, and coordinated cross-functional teams strategizing design and messaging. Performed front-end and back-end development for Drupal-based websites.

Web Developer, University of Washington, College of Arts & Sciences (7/2011-7/2015)
Established a content management framework for departments in the College of Arts and Sciences. Set up hosting environment, developed Drupal modules and themes, and led site builds. Reduced the technical burden of maintaining a website and assisted departments in complying with university policies for accessibility, graphic identity, and security. Initially focused on humanities departments, and the project was so successful that the College expanded the service to the three other divisions and hired additional team members.

Web Developer and Adaptive Technology Consultant, UCLA Office of Information Technology (12/2009-6/2011)
Developed websites and web applications to support research activities and publicize campus entities. Platforms included Drupal, Plone, and WordPress. Evaluated websites for accessibility and provided training on adaptive software and devices.

Webmaster, Pacific Ancient and Modern Language Association (10/2007-6/2016)
Developed and maintained website for western regional branch of the Modern Language Association of America. Implemented online system for accepting paper proposals, conducted surveys, administered social media accounts and listservs.

Webmaster, UCLA Graduate Students Association (3/2005-9/2008)
Designed and maintained websites and online tools (calendar, photo gallery, reservations systems) for organization representing 11,000 graduate and professional students at UCLA. Received Distinguished Service Award in May 2008.

Additional Employment History

Lecturer, UCLA Department of English (7/2008-7/2009)
Research Assistant/Web Writer, UCLA Office of Instructional Development (1/2008-9/2008)
Director of Communication, UCLA Graduate Students Association (1/2008-6/2008)
Teaching Assistant/Associate/Fellow, UCLA Department of English (9/2000-3/2007)
Instructional Technology Consultant, UCLA Center for Digital Humanities (9/2004-10/2005)
Webmaster, UCLA Dept of English Annual Marathon Reading (2000, 2002, 2004, 2005)

Associations / Memberships

Drupal Association
Seattle Drupal Users Group (participant since 2020, co-organizer since 2021)
UW Drupal Users Group participant and coordinator,  2012-2020


University of Washington, Professional & Organizational Development
  Strategic Leadership Program Level 1 Certificate, September 2019

University of California, Los Angeles
  Ph.D. English
  M.A. English
  B.A. English, College Honors and Latin Honors

References available upon request